Plain-English answers to the questions inspectors actually ask about where their data lives, who owns it, and what happens to it.
The short version: your data is encrypted, backed up daily, exportable anytime, and belongs to you — not us. And we never use your report data or photos to train AI models.
Your reports, photos, and client records are stored on Supabase — a PostgreSQL database platform running on AWS infrastructure in the United States.
Yes. Everything is encrypted in transit (TLS) between your device and our servers, and encrypted at rest on disk. Row-level security policies keep each inspector's data isolated at the database layer.
Daily automated backups run on the entire database. If you delete something by accident or something breaks, we can restore from a recent backup.
Anytime. Every report can be exported as a PDF whenever you want — no waiting period, no export fee, no lock-in.
You do. Photos and reports belong to the inspector who created them. We store and process them solely to provide the service to you.
If VantaHaus were ever to shut down, customers would get a minimum 90-day window and tooling to export all of their data. Your reports would never just disappear.
No. No customer report data or photos are used to train AI models. When you use Arti's AI features, your content is processed only to generate your draft — nothing more.