For Horizon Users

Horizon is winding down. Here's how to land somewhere solid.

Q: What should Horizon users do first?

Export everything now: finished report PDFs, your template or checklist structure, client records, and any boilerplate narrative language you have refined over the years. Do this before evaluating replacements, so your data is safe no matter what timeline applies to your account.

Q: Can VantaHaus rebuild my Horizon template?

Yes. Email your Horizon template, checklist structure, or a recent sample report to the VantaHaus team and they will rebuild it as a VantaHaus template for free, typically within 3 business days. You can test it on a real inspection during the 14-day free trial.

Q: How does VantaHaus compare to Horizon's workflow?

Like Horizon, VantaHaus is built around structured, system-by-system reporting with reusable narrative language and cloud delivery of the finished report. VantaHaus adds a phone-first field workflow, photo capture straight into the report, e-sign pre-inspection agreements, client invoicing, and optional AI drafting with an inspector review gate.

If you've built your inspection business on Horizon by Carson Dunlop, the news that the platform is winding down is more than an inconvenience — your templates, your narrative library, and years of reports live there. This page is a practical guide for making the move without losing what you've built. We'd obviously like you to land on VantaHaus, but the first sections apply no matter which software you choose.

Do this today, before anything else: export your finished report PDFs, your template/checklist structure, and your client records from Horizon. Whatever replacement you pick, get your data out early — don't wait for a deadline. (Status as of mid-2026; confirm your account's specific timeline with Carson Dunlop.)

Step 1: Get your data out of Horizon now

Report PDFs. Download every finished report you may need for legal, insurance, or client-service reasons. Many states expect inspectors to retain reports for several years.
Your template. Export or screenshot your report structure — sections, items, and the narrative comments you've refined over the years. That library is the real asset.
Client records. Names, addresses, and job history, for your own books and future marketing.
Agreements. Signed pre-inspection agreements are legal documents — keep copies outside the platform.

Step 2: What to look for in a replacement

A checklist for evaluating any platform — VantaHaus or anyone else:

Template migration help. Rebuilding a mature template by hand takes days. Ask each vendor whether they'll rebuild yours, and whether it costs extra.
Structured, system-by-system reporting. Horizon users are used to disciplined, methodical report structure. Make sure the replacement supports it rather than free-form notes.
Field workflow. Can you complete the whole report on-site from a phone, including photos, or does it require desk time afterward?
Agreements and payments. Are e-sign agreements and invoicing included, or separate subscriptions?
Data commitments in writing. You're living through what happens when a platform winds down. Ask the next vendor what happens to your data if they shut down — and get it in writing.
Contract terms. After this experience, month-to-month with free export beats a long contract.

Step 3: How VantaHaus maps to your Horizon workflow

In Horizon	In VantaHaus
System-by-system report structure	Templates organized by system (roof, exterior, structure, electrical, plumbing, HVAC, interior) with reusable items — we rebuild your existing structure for you.
Reusable narrative comments	Comment library per item, plus optional Arti AI drafting that proposes language from your photos — always behind an inspector review gate.
Cloud report delivery	Branded PDF delivered to the client; every report exportable anytime.
Pre-inspection agreements	E-sign agreements built in — send, sign, and store, on every plan.
Office/booking workflow	Scheduling, client records, and invoicing with card payments in the same app.

Step 4: Free template migration, within 3 business days

Email your Horizon template, checklist structure, or a recent sample report to us and we'll rebuild it as a VantaHaus template — free, typically within 3 business days. Then run a real inspection on it during your 14-day trial and judge the finished PDF against what you delivered before.

See how free template migration works →

So it never happens to you again

We put our data commitments in writing: your reports and photos belong to you, we never sell client data, we never train AI on your report data, you can export everything anytime — and if VantaHaus ever shut down, you'd get a minimum 90-day export window. Read the VantaHaus Data Privacy Pledge and our security page.

Also comparing the big platforms? See VantaHaus vs Spectora and VantaHaus vs HomeGauge.

Horizon alternative FAQ

Is Horizon inspection software shutting down?

As of mid-2026, Horizon by Carson Dunlop has been publicly reported to be winding down, and users are being encouraged to move to other platforms. Confirm the current status and your account's timeline directly with Carson Dunlop — and export your data early either way.

What should Horizon users do first?

Export everything now: finished report PDFs, your template and narrative library, client records, and signed agreements. Do it before evaluating replacements so your data is safe regardless of timeline.

Can VantaHaus rebuild my Horizon template?

Yes — email your template, checklist structure, or a recent sample report and we rebuild it free, typically within 3 business days. Details on the migration page.

How does VantaHaus compare to Horizon's workflow?

Both are built around structured, system-by-system reporting with reusable narrative language and cloud delivery. VantaHaus adds a phone-first field workflow, photos straight into the report, e-sign agreements, invoicing, and optional AI drafting with an inspector review gate.

Land somewhere that puts it in writing.

14-day free trial · No credit card required · Free template rebuild in 3 business days

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